Suzanna Conrad

Information Professional

Public Rants

Who's the Customer Again?

As a relatively recently minted librarian I'm still shocked and amazed at the skewed relationships between libraries and many vendors - especially systems and services vendors. Too often vendors are dictating software developments or terms and conditions to libraries with librarians frequently accepting the hits. In already tenuous budget situations, it's hard to believe that fighting back isn't a more common response.

I still think Sheryl Sandberg rules

Today, the Daily Beast posted an article about Sheryl Sandberg claiming that she might be leaning out now instead of leaning in at Facebook.